“We were extremely fortunate and grateful to be referred to Dounya at Disaster Pro. The stress and anxiety quickly diminished as soon as she started handling our claim. Once she took over, the issues and claims that were once denied were approved. After almost a year of dealing with our homeowners insurance company, because of the Altadena Eaton Fires, and being shuffled between more than eight different insurance adjusters, we were ready to give up and just accept what they were willing to give us. To make matters worse, we had been living in temporary housing which added to constant struggles dealing with our insurance company.

Insurance company adjusters are not going to tell you everything that you are entitled to and what you should look into. It had been a constant flow of denial emails informing us that they would not cover many repairs regardless of health or safety concerns. Insurances companies can sometime be the worst entities to deal with when you fall victim to a disaster. One does not realize that you need someone looking out for your best interest. What a mistake to think that we could navigate this catastrophe on our own. Dounya and her team have the professionalism and expertise to handle the intricacies of your insurance claim. They know how to dispute and argue for what you are entitled to. Plus, they are great people to deal with.

Our only regret was that we didn't find Dounya and Disaster Pro early on in the process. Without their help this calamity would have been much worse. Do yourself a favor and call them to see how they might be able to help you. You won't regret it!”

“Dounya and Arnie were a God send after the Palisades Fires. Our insurance company had completely paid out our remediation company and they had not come close to completing the job. I was in tears, our home was gutted, all of our smokey contents were still in the house and no one was calling me back. Once Disaster Pro took over making all of the calls for me, the insurance company started returning calls and they even got me money refunded from the remediation company from over charges. I cannot say enough good things about them. I needed someone to take the weight off of me and get them to do their jobs and that is what Dounya and Arnie did. If you are stuck in a hamster wheel and still dealing with disaster drama, call them NOW!”

“If you experience an unfortunate home event and have to deal with insurance, call Disaster Pro immediately... don't wait. For anyone who doesn't think they need help with an insurance carrier following a loss, you're wrong - you have no idea what issues will be unresolved if you handle it yourself and can end up being screwed over by your insurance company without proper representation...

After a pipe burst and flooded the first story of my home, I had to deal with a very stressful situation and could not handle any back and forth with my insurance company. I was almost at the point of acceptance until I went with my friend's recommendation and called Disaster Pro.

From the very beginning, Dounya and Arnie took care of me and the situation. Literally dealt with my contractors and my insurance adjuster non-stop until they obtained what we were entitled to and they are sticking it out with me until everything gets resolved. It is really incredible customer service.”

"As a realty company, we use DPI on a regular basis to settle claims and reconstruction on our various properties. Whether it’s for homes or apartments, we can count on DPI to provide us with great settlements and equally as impressive reconstruction services."

"Disaster Prowere very professional, thorough, and the repairs went beyond expectation. I have since used DPI for my own personal property claim I experienced in Hinckley, OH when a tree fell on my house. I would recommend them for both consumer and professional service industries. You won’t be disappointed!"

“We were very impressed with the quality and thoroughness of DPI, and would highly recommend them to anyone looking for disaster restoration and consultation services in the apartment management industry.”

I worked with Arnie in 2003 and have maintained a strong professional relationship since. He possesses an extensive knowledge in the restoration and construction industry. Arnie is detail oriented and passionate about his work. I learned a great deal about the business that has carried over in my work today. Arnie is a great leader as well as educator. I am blessed that I had the opportunity to be mentored by him.

Arnie Goodman from DPI truly helped my family and me through an extremely difficult time when we lost our house to a home fire. Those first few weeks after such a loss can be mind numbing and the documentation throughout the process is daunting. His expertise and knowledge from the insurance perspective through completion of the construction of our new home was key in our maintaining a sense of sanity in what can be an overwhelming situation.

In March of 2012, I experienced a fire at my business. I decided to use Arnie Goodman at DPI for the company’s vast knowledge, ethical repair process, and a deep feeling of trust and confidence in their abilities. To date, I can honestly say, that I made the right decision as the property is undergoing extensive reconstruction, and is due to be completed on schedule this summer. I feel that DPI has represented my interest completely in the process, and has been there for my business and for me the entire way.