Your Trusted consultants & Advocates for Property insurance claim settlements
Veteran and Woman Owned | Serving Homeowners & Businesses Across the U.S.
We guide you through the insurance claim settlement process. From everyday water leaks to catastrophic disasters, we ensure you have the support and advocacy you need for the best possible settlement.
Dounya Ghahremani, President
Arnie Goodman, Vice President
what we do : Residential & Commercial disasters
Fires & Smoke Damage
Fire & Smoke Damage: When your property is impacted by fire or smoke, we help you navigate your insurance claim and advocate for a fair settlements.
Storm & Disaster Claims
We provide expert guidance for hurricanes, tornadoes, and other disasters, helping you recover faster through strategic claim support.
Water Damage & Flooding
From burst pipes to major flooding, we consult with you to document losses, interpret your policy, maximizing your claim.
Everyday Claims
Assistance with insurance claims for events like minor leaks, appliance failures, or other non-catastrophic incidents.
Trust & Credibility
At Disaster Pro, we don’t just help assess your damage — we advocate for your full recovery. Unlike adjusters from insurance companies, we work independently and exclusively for you.
Over 10,000.00
claims handled
Assisted in over $90M
Collected and settled in
Insurance Claims
Trusted Consultancy and Advocacy in Settling Insurance Property Claims since 1980
Veteran & woman owned leadership
(USMC Vietnam Vet)
90+ Million Dollars in Claims Recovered | Over 10,000 Claims Handled
Consulting & Claim Support
40+ years of experience in major claims ranging from $25K to $25M+
Policy review & coverage analysis
Scope of repair and loss assessments
Personal property & total loss settlement support
Help with loss of use coverage
Collaboration with contractors, engineers, lawyers & forensic experts
Commercial claim consulting for retail, industrial, and office properties
Strategic re-approach to denied or underpaid claims
Serving Multiple States with Local Expertise
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California:
Earthquakes, Fires, Floods, Smoke Damage
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Texas:
Flooding, Tornadoes, Fires
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Florida:
Hurricanes, Fires, Floods
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Ohio:
Fires, Floods, Tornadoes
Meet the Team
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![A woman with brown hair, smiling, wearing a white shirt and black blazer in an office setting with large windows.]()
Dounya Ghahremani
President
For over 20 years, Dounya has been a trusted resource for homeowners in California, guiding and educating them within the mortgage industry. Her passion for helping others, combined with witnessing the challenges homeowners face during insurance claims, inspired her commitment to the field of insurance claim consulting and advocacy. Dedicated to providing expert support, she ensures homeowners are never alone when navigating the insurance process after a loss.
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![An older man with gray hair and a beard, smiling and wearing a blue suit and dress shirt, standing with arms crossed in a bright, modern office space.]()
Arnie Goodman
Vice President & Founder
With over 40 years in the insurance restoration industry, Arnie Goodman brings a wealth of experience and expertise to every project. As President of Disaster Pro, LTD and Vice President of Disaster Pro Public Adjusting Company, LLC, he is a dedicated leader committed to guiding clients through the complexities of property damage. Arnie's extensive background is backed by a range of certifications, including an AIC in Claims Handling and Adjustments, and a CMR in Restoration Processes. Whether he's acting as an Independent Adjuster, or a consultant, his passion lies in helping people navigate difficult situations with confidence and peace of mind.
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![A middle-aged man with gray hair and beard wearing a dark suit and white dress shirt, standing in a modern office or conference area with large windows and potted plants.]()
Jerry Colissimo
Senior Consultant
With more than 30 years of restoration experience, Jerry is a compassionate expert dedicated to helping people through tough times. For over two decades, he has been a key part of Disaster Pro, specializing in estimating and settling claims. Jerry is a seasoned professional, holding certifications from HAAG, IICRC, and P.L.A.N. (appraisal certification). He is committed to providing accurate and thorough estimates that ensure clients get the best possible outcome.
What Our
Clients Say
“We were extremely fortunate and grateful to be referred to Dounya at Disaster Pro. The stress and anxiety quickly diminished as soon as she started handling our claim. Once she took over, the issues and claims that were once denied were approved. After almost a year of dealing with our homeowners insurance company, because of the Altadena Eaton Fires, and being shuffled between more than eight different insurance adjusters, we were ready to give up and just accept what they were willing to give us. To make matters worse, we had been living in temporary housing which added to constant struggles dealing with our insurance company.
Insurance company adjusters are not going to tell you everything that you are entitled to and what you should look into. It had been a constant flow of denial emails informing us that they would not cover many repairs regardless of health or safety concerns. Insurances companies can sometime be the worst entities to deal with when you fall victim to a disaster. One does not realize that you need someone looking out for your best interest. What a mistake to think that we could navigate this catastrophe on our own. Dounya and her team have the professionalism and expertise to handle the intricacies of your insurance claim. They know how to dispute and argue for what you are entitled to. Plus, they are great people to deal with.
Our only regret was that we didn't find Dounya and Disaster Pro early on in the process. Without their help this calamity would have been much worse. Do yourself a favor and call them to see how they might be able to help you. You won't regret it!”
— George M. (Yelp)
“We were very impressed with the quality and thoroughness of DPI, and would highly recommend them to anyone looking for disaster restoration and consultation services in the apartment management industry.”
— Dave Mitchell, Apollo Management Company
"As a realty company, we use DPI on a regular basis to settle claims and reconstruction on our various properties. Whether it’s for homes or apartments, we can count on DPI to provide us with great settlements and equally as impressive reconstruction services."
— John Halmos, Halmos Realty
“If you experience an unfortunate home event and have to deal with insurance, call Disaster Pro immediately... don't wait. For anyone who doesn't think they need help with an insurance carrier following a loss, you're wrong - you have no idea what issues will be unresolved if you handle it yourself and can end up being screwed over by your insurance company without proper representation...
After a pipe burst and flooded the first story of my home, I had to deal with a very stressful situation and could not handle any back and forth with my insurance company. I was almost at the point of acceptance until I went with my friend's recommendation and called Disaster Pro.
From the very beginning, Dounya and Arnie took care of me and the situation. Literally dealt with my contractors and my insurance adjuster non-stop until they obtained what we were entitled to and they are sticking it out with me until everything gets resolved. It is really incredible customer service.”
— G B. (Yelp)
“Dounya and Arnie were a God send after the Palisades Fires. Our insurance company had completely paid out our remediation company and they had not come close to completing the job. I was in tears, our home was gutted, all of our smokey contents were still in the house and no one was calling me back. Once Disaster Pro took over making all of the calls for me, the insurance company started returning calls and they even got me money refunded from the remediation company from over charges. I cannot say enough good things about them. I needed someone to take the weight off of me and get them to do their jobs and that is what Dounya and Arnie did. If you are stuck in a hamster wheel and still dealing with disaster drama, call them NOW!”
— Michelle B. (Yelp)
"Disaster Pro were very professional, thorough, and the repairs went beyond expectation. I have since used DPI for my own personal property claim I experienced in Hinckley, OH when a tree fell on my house. I would recommend them for both consumer and professional service industries. You won’t be disappointed!"
— Joe Schmidt, Schmidt Realty
$4m
Tornado Claim
Lyman Steel Co
$259K
Residential Fire Claim
Joe Qittner
$1.56M
Commercial Fire Claim
Jonathan Fields
Got Questions?
We’ve Got Answers.
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We provide consulting and advocacy for a wide range of property insurance claims, including:
Fire and smoke damage
Flooding and water damage (such as pipe bursts or roof leaks)
Storm and wind damage
Earthquakes
Everyday property losses (residential or commercial)
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We:
Review your insurance policy and claims documents.
Help identify coverage gaps and overlooked damages.
Strategize for the strongest possible settlement.
Support you by collaborating with legal or structural experts when necessary.
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We are a woman and veteran-owned company that brings a boutique level of care to every client. Our approach is hands-on and personal, ensuring that you always feel supported and informed. With integrity, compassion, and experience at the core of what we do, we guide you through the claims process with the dedication and attention you won’t find elsewhere.
Ready to talk?
Ready for answers, not pressure?
We're here to discuss your unique situation and explore how we can provide the support you need.